Services: questions buyers ask
The services above map to stages of one sequence — source, manage, inspect, ship. If you need the whole chain, start with full-service sourcing; if you already have a factory, jump to factory management or an inspection. Fees for every path are on the pricing page.
Which service do I need first?
If you have an idea but no supplier, start with a flat-fee sourcing brief or supplier sourcing: verified factories, benchmarked quotes and samples. If you already have a supplier, start with manufacturing management plus a pre-shipment inspection. Unsure? The free consultation places you on the sequence in one call.
Can I combine several services in one order?
Yes — most engagements do. A typical order runs sourcing, then production follow-up, then inspection, then consolidation and shipping. The commission already covers coordination between stages, so you pay no extra project fee; only pass-through costs such as freight, duty and lab tests are billed separately with their invoices.
How is this different from hiring a freelancer on Alibaba?
A freelancer introduces you to a supplier and leaves. Our team verifies licenses, audits factories, signs specs with 30/70 inspection-gated payments, stations inspectors during production and consolidates multi-supplier goods in Shenzhen. Every step produces a report you can read — see how it works and case studies.
Do you work with our existing supplier?
Yes. Send the supplier details and we verify the business license, run a video walkthrough or full-day factory audit, then manage production with first-article, mid-run and pre-shipment gates. If verification fails, we shortlist replacements from our vetted network before you pay any deposit.
What does full-service sourcing cost?
Full-service orders run on a 5–8% commission of product value, billed separately from the factory price so there is no hidden margin. Single-stage jobs are fixed-fee: sourcing briefs from $149 and inspections quoted per visit. The complete breakdown is on the pricing and commission page.
How fast can we start?
Send your product link or photo, target quantity and deadline through the contact page and you get a reply within one business day. Supplier shortlists with itemized quotes typically follow in 7–10 days, and trial orders or single inspections can start immediately while larger briefs run.
Who is accountable if quality fails?
We are, in writing: the balance is gated on a passed AQL inspection with photo reports, and failed lots are reworked at the factory\u2019s cost and re-inspected before anything ships. The inspection standard and rework terms sit in the contract before the deposit is ever paid.